Stephanieella this exact situation happened to me. I sent my passport to Liverpool and it was transferred internally to Peterborough. Mine has been in processing for 11 days. I need mine for a visa application to work abroad. The whole thing is shambolic. If there was any kind of transparency when I applied I would have paid the extra for the fast track passport. The turnaround was three weeks when I applied, I’m now entering week seven.