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  • #870
    PWT Editor
    Keymaster

    Post your completed passport application timeline here for Liverpool.

    • This topic was modified 10 months, 4 weeks ago by PWT Editor.
    • This topic was modified 10 months, 4 weeks ago by PWT Editor.
    • This topic was modified 10 months, 4 weeks ago by PWT Editor.

    #1089
    JaMoUsE
    Participant

    Liverpool seems the worst affected by delays. My daughters first passport is just hanging…

    Application history

    Application being processed 3:08pm on 18 March 2020
    Documents received 11:44am on 18 March 2020
    Application received 9:22am on 14 March 2020
    Identity details received 9:22am on 14 March 2020
    Email sent to person confirming your identity 9:13am on 14 March 2020
    Ask someone to confirm your identity 9:08am on 14 March 2020
    Application submitted 9:08am on 14 March 2020

    #1123
    TJB
    Participant

    Liverpool office is the worst for sure looking at this forum. Whilst good to see things age moving, seeing other peoples receiving passports significantly quicker is infuriating…

    Id love to see the system – I have images in my head of hundreds of passports in a lottery style machine, spinning and spinning until it ejects the one lucky passport for that day…

    Application being processed 4th May 11.22am 40 Days ago
    Documents Received 27th March 10.20am 77 Days ago
    Application Received 20th March 8.02am 84 Days ago
    Application Submitted 20th March 8.02am 84 Days ago

    #1132
    Abir
    Participant

    Application being processed 10.03.2020
    Documents Received 10.03.2020
    Application Received 06.03.2020
    Application Submitted 06.03.2020

    Liverpool Office
    First adult Passport.

    Contact with them many times. Every time given wrong information such as level 2 security check! Awaiting to be checked! Interview will be take place after Covid 19 situation! Even they don’t know now a days they are not calling for interview when apply from UK.

    CORONA actually excuse for lazy people nothing else!

    #1168
    foreverwaiting
    Participant

    Finally had my daughter’s first passport approved today!

    Application approved 18 June 2020
    Application being processed 1 May 2020
    Documents received 27 March 2020
    Application received 18 March 2020
    Application submitted 18 March 2020

    #1194

    Still waiting for my partner’s straightforward adult renewal from New Zealand which was submitted online on 11th May 2020.

    Application being processed 8:55am on 28 May 2020
    Documents received 9:46am on 27 May 2020
    DOCUMENTS ACTUALLY ARRIVED BY COURIER ON 19 May 2020 (9 days for Liverpool passport office to acknowledge arrival)
    Application received 10:42pm on 11 May 2020
    Application submitted 10:42pm on 11 May 2020

    Need it to arrive quickly as we need to apply for his NZ visa but despite emailing we still have no answers as to when it will arrive. 🙁

    #1378
    Cromeo68
    Participant

    Waiting for my daughter’s first passport application from Australia. 91-days since they recieved the application and 65-days since they recieved the documents (they took nearly a month by courier from Aus):

    Application being processed 11:55am on 6 May 2020
    Documents received 11:03am on 21 April 2020
    Application received 9:51am on 25 March 2020
    Identity details received 9:51am on 25 March 2020
    Email sent to person confirming your identity 10:12pm on 24 March 2020
    Email sent to person confirming your identity 11:17pm on 19 March 2020
    Ask someone to confirm your identity 11:12pm on 19 March 2020
    Application submitted 11:12pm on 19 March 2020

    Emigrating from Australia back to the UK on 15th August but due to the inefficiency of the Liverpool passport office I may have to leave my family behind while I go back to start my new job. I will have to pay for temporary accommodation and my wife will be forced to take a long flight, on her own with two very children. Two months after I leave, their Australian visa will expire and they will be in Australia illegally if her passport is not received. I have sent several emails only to get the same answer “the passport is being processed and we don’t know when it will be ready” and “do not book travel without having recieved her passport.”

    This is not OK. I understand it is difficult with the restrictions but people’s lives and being severely impacted.

    #1551
    charliwest
    Participant

    Just got the passport in the post today in Germany

    Passport printed and sent 8:31am on 30 June 2020
    Application approved 11:06am on 26 June 2020
    Application being processed 11:55am on 6 May 2020
    Documents received 11:03am on 21 April 2020

    #1629
    Anv1
    Participant

    Type: First passport after naturalisation
    From: UK
    Method: online
    Application submitted 10 Mar 2020
    Ask someone to confirm your identity 10 Mar 2020
    Email sent to person confirming identity 10 Mar 2020
    Identity details received 10 Mar 2020
    Application received 10 Mar 2020 (online)
    Documents received 11 Mar 2020 (HMPO Liverpool)
    Application being processed 16 Mar 2020
    Application approved 1 Jul 2020
    Passport printed and sent 2 Jul 2020
    Passport received 6 Jul 2020
    Passport colour Black
    Documents Awaiting

    Finally, took nearly 4 months!
    Good luck everyone.

    #1794

    Finally received in Queenstown, New Zealand 3pm 10th July 2020
    Application being processed 8:55am on 28 May 2020
    Documents received 9:46am on 27 May 2020
    DOCUMENTS ACTUALLY ARRIVED BY COURIER ON 19 May 2020 (9 days for Liverpool passport office to acknowledge arrival)
    Application received 10:42pm on 11 May 2020
    Application submitted 10:42pm on 11 May 2020

    So very relieved and happy it will be another 10 years before we have to do it again!

    #1795
    monomon
    Participant

    Type: Adult passport renewal
    From: Hong Kong
    Method: online

    Application history

    Passport printed and sent 12:03pm on 9 July 2020
    Application approved 11:58am on 8 July 2020
    Application being processed 10:25am on 21 May 2020
    Documents received 8:16am on 20 May 2020
    Application received 6:50am on 4 May 2020
    Application submitted 6:50am on 4 May 2020

    #2094
    ricksrod
    Participant

    @cromeo68 – did you have any luck with your application?

    #2099
    Abir
    Participant

    Hi,
    I am really unfortunate person who is waiting from 6th of March. Keep contact with HMPO lot of times. Now apparently they informed me I need to go for interview but they don’t know when! I am now just hopeless. Now a days even HMPO customer don’t know you don’t need an Interview for first adult passport!
    Thanks for asking

    #2272
    fairy1234
    Participant

    Wanted to share my experience of renewing an adult UK passport, applying from Australia, so it went to the Liverpool office.
    I did DM HMPO via twitter, which i think resulted in some action!
    It’s due to arrive on 30th of July 2020.

    Application history
    Passport printed and sent 10:17am on 21 July 2020
    Application approved 10:48am on 20 July 2020
    Application being processed 9:28am on 29 May 2020
    Documents received 11:38am on 28 May 2020
    Application received 3:12am on 13 May 2020
    Application submitted 3:12am on 13 May 2020

    #2277
    Speedbird676
    Participant

    Still waiting…

    Application history
    Application being processed 4:26pm on 26 June 2020
    Documents received 1:47pm on 26 June 2020
    Application received 12:00pm on 2 April 2020
    Application submitted 11:59am on 2 April 2020

    Using the data in this thread, the average time from Processing to Approved for an Adult Renewal is 49.75 days so I predict (hope) it will be approved on 14 August.

Viewing 15 posts - 1 through 15 (of 31 total)
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