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Liverpool seems the worst affected by delays. My daughters first passport is just hanging…
Application history
Application being processed 3:08pm on 18 March 2020
Documents received 11:44am on 18 March 2020
Application received 9:22am on 14 March 2020
Identity details received 9:22am on 14 March 2020
Email sent to person confirming your identity 9:13am on 14 March 2020
Ask someone to confirm your identity 9:08am on 14 March 2020
Application submitted 9:08am on 14 March 2020Liverpool office is the worst for sure looking at this forum. Whilst good to see things age moving, seeing other peoples receiving passports significantly quicker is infuriating…
Id love to see the system – I have images in my head of hundreds of passports in a lottery style machine, spinning and spinning until it ejects the one lucky passport for that day…
Application being processed 4th May 11.22am 40 Days ago
Documents Received 27th March 10.20am 77 Days ago
Application Received 20th March 8.02am 84 Days ago
Application Submitted 20th March 8.02am 84 Days agoApplication being processed 10.03.2020
Documents Received 10.03.2020
Application Received 06.03.2020
Application Submitted 06.03.2020Liverpool Office
First adult Passport.Contact with them many times. Every time given wrong information such as level 2 security check! Awaiting to be checked! Interview will be take place after Covid 19 situation! Even they don’t know now a days they are not calling for interview when apply from UK.
CORONA actually excuse for lazy people nothing else!
Finally had my daughter’s first passport approved today!
Application approved 18 June 2020
Application being processed 1 May 2020
Documents received 27 March 2020
Application received 18 March 2020
Application submitted 18 March 2020Still waiting for my partner’s straightforward adult renewal from New Zealand which was submitted online on 11th May 2020.
Application being processed 8:55am on 28 May 2020
Documents received 9:46am on 27 May 2020
DOCUMENTS ACTUALLY ARRIVED BY COURIER ON 19 May 2020 (9 days for Liverpool passport office to acknowledge arrival)
Application received 10:42pm on 11 May 2020
Application submitted 10:42pm on 11 May 2020Need it to arrive quickly as we need to apply for his NZ visa but despite emailing we still have no answers as to when it will arrive. 🙁
Waiting for my daughter’s first passport application from Australia. 91-days since they recieved the application and 65-days since they recieved the documents (they took nearly a month by courier from Aus):
Application being processed 11:55am on 6 May 2020
Documents received 11:03am on 21 April 2020
Application received 9:51am on 25 March 2020
Identity details received 9:51am on 25 March 2020
Email sent to person confirming your identity 10:12pm on 24 March 2020
Email sent to person confirming your identity 11:17pm on 19 March 2020
Ask someone to confirm your identity 11:12pm on 19 March 2020
Application submitted 11:12pm on 19 March 2020Emigrating from Australia back to the UK on 15th August but due to the inefficiency of the Liverpool passport office I may have to leave my family behind while I go back to start my new job. I will have to pay for temporary accommodation and my wife will be forced to take a long flight, on her own with two very children. Two months after I leave, their Australian visa will expire and they will be in Australia illegally if her passport is not received. I have sent several emails only to get the same answer “the passport is being processed and we don’t know when it will be ready” and “do not book travel without having recieved her passport.”
This is not OK. I understand it is difficult with the restrictions but people’s lives and being severely impacted.
Just got the passport in the post today in Germany
Passport printed and sent 8:31am on 30 June 2020
Application approved 11:06am on 26 June 2020
Application being processed 11:55am on 6 May 2020
Documents received 11:03am on 21 April 2020Type: First passport after naturalisation
From: UK
Method: online
Application submitted 10 Mar 2020
Ask someone to confirm your identity 10 Mar 2020
Email sent to person confirming identity 10 Mar 2020
Identity details received 10 Mar 2020
Application received 10 Mar 2020 (online)
Documents received 11 Mar 2020 (HMPO Liverpool)
Application being processed 16 Mar 2020
Application approved 1 Jul 2020
Passport printed and sent 2 Jul 2020
Passport received 6 Jul 2020
Passport colour Black
Documents AwaitingFinally, took nearly 4 months!
Good luck everyone.Finally received in Queenstown, New Zealand 3pm 10th July 2020
Application being processed 8:55am on 28 May 2020
Documents received 9:46am on 27 May 2020
DOCUMENTS ACTUALLY ARRIVED BY COURIER ON 19 May 2020 (9 days for Liverpool passport office to acknowledge arrival)
Application received 10:42pm on 11 May 2020
Application submitted 10:42pm on 11 May 2020So very relieved and happy it will be another 10 years before we have to do it again!
Type: Adult passport renewal
From: Hong Kong
Method: onlineApplication history
Passport printed and sent 12:03pm on 9 July 2020
Application approved 11:58am on 8 July 2020
Application being processed 10:25am on 21 May 2020
Documents received 8:16am on 20 May 2020
Application received 6:50am on 4 May 2020
Application submitted 6:50am on 4 May 2020@cromeo68 – did you have any luck with your application?
Hi,
I am really unfortunate person who is waiting from 6th of March. Keep contact with HMPO lot of times. Now apparently they informed me I need to go for interview but they don’t know when! I am now just hopeless. Now a days even HMPO customer don’t know you don’t need an Interview for first adult passport!
Thanks for askingWanted to share my experience of renewing an adult UK passport, applying from Australia, so it went to the Liverpool office.
I did DM HMPO via twitter, which i think resulted in some action!
It’s due to arrive on 30th of July 2020.Application history
Passport printed and sent 10:17am on 21 July 2020
Application approved 10:48am on 20 July 2020
Application being processed 9:28am on 29 May 2020
Documents received 11:38am on 28 May 2020
Application received 3:12am on 13 May 2020
Application submitted 3:12am on 13 May 2020Still waiting…
Application history
Application being processed 4:26pm on 26 June 2020
Documents received 1:47pm on 26 June 2020
Application received 12:00pm on 2 April 2020
Application submitted 11:59am on 2 April 2020Using the data in this thread, the average time from Processing to Approved for an Adult Renewal is 49.75 days so I predict (hope) it will be approved on 14 August.
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