Reply To: Applications whilst locked down

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I had a call from the passport Office yesterday about my application after I messaged them on Twitter.

Standard renewals should be going through with minimal delays now. It’s more complex cases, like my renewal with a surname change due to marriage which requires manual intervention and checks which are still subject to delays.

So those with standard renewals, you should be seeing movement. Those like me who have a name change or change in circumstance, it’s likely to be longer.

My application has now been escalated with written evidence of a need for work purposes so I can start the new job, but has still not been Approved yet.

Mine is over 8 weeks in the being processed stage. All I can do now is just wait and hope again.