Home › Forums › Different Passport Offices › Liverpool › Reply To: Liverpool
Can someone advise if it’s worth calling the passport office once passport has been approved? Need my passport for 6 days time but not sure if there’s anything they can do once it’s been in the process of being printed
I’m in a similar situation approved on the 13th March, as of today still stuck at approved – and I don’t think there is much that can be done – I’ve called them a couple of times and basically been told once it’s approved it’s transferred to the printing facility, as mine was on the 13th (but may have been Monday due to weekend she wasn’t sure) today the lady described a ‘grey zone’ between approval and the final printed and sent update, I got the impression that once TNT scan or collect the passport this then triggers the printed and sent update. I get the impression the delay after approval is TNT not down to printing delays. I get the impression reading between the lines on other peoples posts that maybe TNT only collect enough that their system can cope with leading to a further delay once it’s printed – I’ve got a feeling mine is printed and sitting in a box waiting to be collected. Quite frankly it’s not good enough a courier like FedEx (TNT owners) bidding for a contract like this know the numbers involved and should have infrastructure in place to ensure they meet their commitments.