Hi I managed to speak to someone at 8:02 this am but couldn’t tell me much and also stated she’ll put in a message for a call back with the progress team.
I think we have a similar timeline and problems I’ve been stuck on approval since the 14th. The lady just said it had been sent to print on the 14th and should take between 24/48hours to print. It’s probably waiting to be sent but couldn’t confirm and didn’t know where it was…