It appears that HMPO are moving applications around… I sent my old passport for a renewal application to Durham, have now had a message back from HMPO on Twitter informing me that my application has been transferred to Liverpool (and I’m not hearing such good things about the Liverpool office either).
It’s interesting because I also sent a renewal application to Durham for my elderly aunt, and her application was approved seconds after they received the old passport.
It baffles me why applications aren’t just held at one office.
It’s not particularly urgent for me, I have no travel booked and the renewal was more because my last passport photo was from when I was 16 and I am now 23 and look nothing like that and was questioned on my identity at Australian customs last time I travelled.
