Reply To: Applications whilst locked down

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My onlime adult renewal went to Durham office

Process began 6/6. Passport delivered 19/6 by TNT
Old passport received today via royal mail basic delivery
Was entered as a standard renewal not an urgent case
Recommend a signed for service for the following reason.
Took two weeks in total of which one week was
delayed by P O delivering and getting signature
and passport office not officially acknowledging receipt
but under current conditions no complaints.
Was kept updated by text regularly almost daily
Only text from T N T was that your passports coming today
with a code to check tracking but didn’t bother.
Overall was exceptionally happy as i had concerns I may not get it back in time for a booked holiday in mid-Sept
Good luck everyone and stay safe
Well done the passport office
It’s a blue passport the icing on the cake