Reply To: Liverpool

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Still waiting for my partner’s straightforward adult renewal from New Zealand which was submitted online on 11th May 2020.

Application being processed 8:55am on 28 May 2020
Documents received 9:46am on 27 May 2020
DOCUMENTS ACTUALLY ARRIVED BY COURIER ON 19 May 2020 (9 days for Liverpool passport office to acknowledge arrival)
Application received 10:42pm on 11 May 2020
Application submitted 10:42pm on 11 May 2020

Need it to arrive quickly as we need to apply for his NZ visa but despite emailing we still have no answers as to when it will arrive. 🙁