@JaMoUsE My original photo was rejected. I resent once I got a ‘good’ rating on the website. I think that if they don’t come back to you with 48 hours the photo is OK (that’s what customer service told me). It took another 2 weeks for the passport to be approved. Have you asked the call centre for a callback from the progress team? I didn’t get one, but the application was approved the day after, might have been a coincidence but the passport arrived yesterday.
