Hi, How Can We Help You?

Applications whilst locked down

Applications whilst locked down

Home Forums COVID-19 Applications whilst locked down

Viewing 15 posts - 316 through 330 (of 690 total)
  • Author
    Posts
  • #1227
    Leopard
    Participant

    @JaMoUsE My original photo was rejected. I resent once I got a ‘good’ rating on the website. I think that if they don’t come back to you with 48 hours the photo is OK (that’s what customer service told me). It took another 2 weeks for the passport to be approved. Have you asked the call centre for a callback from the progress team? I didn’t get one, but the application was approved the day after, might have been a coincidence but the passport arrived yesterday.

    #1228
    Shell
    Participant

    I submitted a paper renewal with name change via the post office check and send service on the 21st May. I received a text on the 1st June to say it has been received but then nothing.

    I have just received a text today 23rd June to say I should receive my new passport in the next few days.

    I am just outside Manchester but I am not sure which passport office processed the application.

    This might give hope to the people waiting for paper applications and name changes!

    #1229
    JaMoUsE
    Participant

    i have had 2 callbacks but both updates were just generalisations ‘we’re extremely busy’ etc.

    Since its been 10 days, hopefully its been accepted this time then and i get the passport. The woman was lecturing me about booking holidays without having a passport in hand, silly me assumed 6 months was more than enough time!

    #1230
    blxmzldn
    Participant

    Anyone know what moved into examination means? How long does examination take? Because i havent seen anyone write about that. Mine was moved to examination 22nd june. Hoping now

    #1231
    9984Sarah
    Participant

    How have they fobbed you off? What have they said?

    #1232
    hconnor83
    Participant

    I am one of the extremely lucky ones. Passport expires in a few days. Going on holiday 15th July but didn’t think i would be going to used money on doing my garden up.

    With covid restrictions lifting I thought what if…. So did my application late at night online (last week) Monday 15th June and posted passport next day recorded next day delivery.

    Application Submited – 15th June
    Documents Received – 22nd June
    Application Approved- 23rd June

    All at Durham Office. Looks like they should print and send passport next day so should get it soon.

    Very thankful saying my prayers to the passport gods and hope that everyone else gets their passports on time for their holidays.

    #1233
    Swoph
    Participant

    18 DAYS FROM START TO FINISH!!

    This is for a child renewal, online application, digital photo. Peterborough office.

    Passport printed and sent 2:18pm on 23 June 2020
    Application approved 2:14pm on 22 June 2020
    Application being processed 10:19am on 19 June 2020
    Documents received 8:05pm on 15 June 2020
    Application received 8:38pm on 8 June 2020
    Identity details received 8:37pm on 8 June 2020
    Email sent to person confirming your identity 6:38pm on 5 June 2020
    Ask someone to confirm your identity 5:58pm on 5 June 2020
    Application submitted 5:58pm on 5 June 2020

    The person confirming the phot took 3 days to do it and I didn’t send the passport off until they had done that which I sent on the 9th and it was received (but not processed) on the 10th. So really it has only taken 2 weeks which I am so chuffed with. We have a holiday booked on 28/07 and I was a bit worried I’d left it too late. I was also worried about the photo because there was a very faint shadow by her hair but it all went through fine, just in case anyone is worried about their photo.

    I found this forum was an absolute godsend when I needed a bit of reassurance. So happy to post in here now to hopefully give some others a ray of hope. Now if the holiday doesn’t happen it won’t be my fault at least!

    🤞🏻 GOOD LUCK WITH ALL YOUR PASSPORTS GUYS 🤞🏻

    • This reply was modified 3 years, 8 months ago by Swoph.
    • This reply was modified 3 years, 8 months ago by Swoph.
    • This reply was modified 3 years, 8 months ago by Swoph.
    • This reply was modified 3 years, 8 months ago by Swoph.
    #1238
    9984Sarah
    Participant

    👍thanks

    #1239
    blxmzldn
    Participant

    @9984Sarah
    They just said we’ve checked your application and it has been moved to examination on the 22nd june

    #1240
    jwalk29
    Participant

    Hi, did anyone find out what it meant to be moved to examination?

    Also, has anyone had experience of an adult renewal with a second name change at Newport office at all??

    #1241
    Anv1
    Participant

    After several conversations with HMPO staff, ‘Examination’ is just a fancy word for ‘in the queue waiting to be looked at’.
    Mine is stuck at ‘Examination’ stage since 02/06/2020.
    Application started: 10/03/2020
    Delivered: 11/03/2020
    Processing started: 16/03/2020
    ‘Examination’: 02/06/2020

    #1242
    markt837
    Participant

    Finally received my passport today. My documents were sent to Peterborough I received the new Blue coloured passport.

    Passport printed and sent 2:34pm on 19 June 2020
    Application approved 9:32pm on 18 June 2020
    Application being processed 1:44pm on 15 April 2020
    Documents received 11:48am on 9 April 2020
    Application received 6:08pm on 4 April 2020
    Application submitted 6:08pm on 4 April 2020

    #1248
    becca203
    Participant

    First child passport Newport

    Application approved on 23 June 2020
    Application being processed on 2 June 2020
    Documents received on 28 May 2020
    Application received on 22 May 2020
    Identity details received on 22 May 2020
    Email sent to person confirming your identity on 20 May 2020
    Ask someone to confirm your identity 7:18pm on 20 May 2020
    Application submitted 7:18pm on 20 May 2020

    #1249
    becca203
    Participant

    Child renewal Peterborough

    Application approved on 23 June 2020
    Application being processed on 2 June 2020
    Documents received on 28 May 2020
    Application received on 22 May 2020
    Identity details received on 22 May 2020
    Email sent to person confirming your identity on 20 May 2020
    Ask someone to confirm your identity 7:18pm on 20 May 2020
    Application submitted 7:18pm on 20 May 2020

    #1251
    9984Sarah
    Participant

    After chasing up my application 3 times I got this response on Twitter :
    ‘I have marked your travel date on your application and my colleagues are aware of your travel date. Although we cannot guarantee any timings’
    Has anyone had this response and had success?????

Viewing 15 posts - 316 through 330 (of 690 total)
  • You must be logged in to reply to this topic.

One Reply to “Applications whilst locked down”

  1. Latest News – Lockdown Sceptics says: July 9, 2020 at 10:39 pm

    […] it’s not just Guy and me, obviously. Check out the comments in this forum – it’s an unending stream of passport […]