Spoken to several people today currently on hold to senior management have been for nearly an hour. We fly Monday 18th April and we’ve had no communication we have no idea what’s happening other then these people taking our details and our date of travel. Lived in limbo for weeks now and I’m well and truly broken. We get given a glimmer of hope but then days go by without contact and the hopes just lost and back at square one no further forward. Dare say this holiday hasn’t been worth the stress the frustration the upset or the anger. But here we are.