Hi,
I sent all my details into the Belfast fast track office yesterday (not sure why it was Belfast) but we have not heard anything – we are due to fly out on Monday.
I phoned first thing this morning and spoke to a lovely lady who took my details and transferred me to the upgrade office, I have been on hold now for 1 hour and 51 mins, should I stay on hold in the hope someone will eventually pick up the call? Will someone eventually answer ?