I have just called the passport advice number, spoke to a lady who looked at my application, I said I have heard people had received theirs back quicker than me from Peterborough, she said it had been sent to Newport even though I sent the old passport back to Peterborough, she said it depends how busy the passport office is and it can get sent elsewhere. Unfortunately that’s all she could tell me and couldn’t hurry it along, I just have to wait and be anxious 😟
