@SimonS I had made my daughters New Child Application on the same day you submitted yours, on the 18th I sent the documents as first class and they were received on the 19th, yesterday I received the generic email mentioning the delays. Today I received a text and email saying they have received my documents. They usually process your documents 6 days after they receive them for Durham at the moment.
Documents received
9:02am on 25 June 2020
Application received
11:13am on 18 June 2020
Identity details received
11:13am on 18 June 2020
Email sent to person confirming your identity
10:54am on 18 June 2020
Ask someone to confirm your identity
10:47am on 18 June 2020
Application submitted
10:47am on 18 June 2020
