Home › Forums › General Passport Application Discussion › Desperate mum can’t get through can anyone help please › Reply To: Desperate mum can’t get through can anyone help please
@Mama–I have seen exactly 2 Child’s First Passport applications get approved in 3 weeks or less here or on other forums – it appears it CAN happen, but isnt common
–To my understanding First Passport applications are NOT eligible for Fast Track/Upgrade
–CALLING HMPO: Put the coffee on, charge your phone fully, and get comfortable – main HMPO # 300 222 0000
–Once connected, at the automated menu’s first prompt, select “8” (“for anything else”), then at the next prompt select “3” (“for anything else”). DO NOT choose “3” at the FIRST PROMPT )”to check on the status of an application”) because UNLESS YOUR APP IS OVER 10 WEEKS OLD, it’s just a tech savvy way of telling you to sod off…Now, if your app IS over 10 Weeks old, do use this option
–HOT TIP: It has been said here that if you select “8” then “3” and ask to be connected to the “Progress Team”, they’re the people who hold the keys to the castle…My advice is thus: LIE…tell the operator that you were TOLD to call back and be connected to the Progress Team
if that doesnt work, someone posted this here previously:
Use the number 01633 285419
It worked for me and she was really helpful
That # is apparently the Newport, Wales office – if you’re asked where you found that #, lie and say “Google”, apparently its an internal # lol – but the person there CAN help you
Best of Luck!