Reply To: Desperate mum can’t get through can anyone help please

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#13360
desperate mama
Participant

Thank you for you help.

I called bang on 8am this morning and pressed the 8 and 3 and got through straight away.
Not overly convinced the guy was full up to speed with his information as he told me our documents hadn’t been received/scanned but I pointed out on our application that it said documents received 7th April.

He has sent my details off to the fast track team and I have forwarded them a copy of my travel details.
Praying they contact me soon

It will have been 5 weeks since I started the process which at the time they said was the waiting time.