Reply To: Desperate mum can’t get through can anyone help please Home › Forums › General Passport Application Discussion › Desperate mum can’t get through can anyone help please › Reply To: Desperate mum can’t get through can anyone help please April 26, 2022 at 3:07 pm #13378 snookyParticipant I called bang on opening time of the office on Sunday and was through in about 5 minutes. We are now waiting for the upgrade team to call and hopefully get our daughters renewal in time for our flight. Will update if successful