Reply To: New Passport Upgrade Service! Home › Forums › General Passport Application Discussion › New Passport Upgrade Service! › Reply To: New Passport Upgrade Service! April 26, 2022 at 3:17 pm #13380 ShouqParticipant Hi Everyone, Sent upgrade email to Durham team last Tuesday morning but I still have not had any call from them 🙁 is it adviseable to send them another email as reminder? I fly on 30th of April so getting little worried 🙁 appreciate any input.