Reply To: RENEWAL – LOST PASSPORT

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#13499
Nervouswreck7
Participant

Hello Team,

In the same boat, applied 25th March and have been stuck in processing ever since.

Found out yesterday when I finally managed to get through to ask for an application update, the cancellation reference number hadn’t pulled though so the application has just been sitting there gathering dust! Their system clearly isn’t working in any shape or form.

Their upgrade fast track 2 weeks prior is a lottery and not guaranteed so if you are able to change your plans if the stress and anxiety are too much, this may be an option. We have until tomorrow for our application to be approved. We travel in just over two weeks so if this doesn’t happen then we’re either going to have to take a gamble hoping we receive an upgrade during the special two week window or pay thousands to change our holiday before it is ticketed on Saturday. The cost of the holiday is telling me the gamble isn’t worth the potential loss of money and my sanity…I will never listen to government advice again after telling us it’s a 3-4 week timeline when applying (hence our standard application) only for them to move the goal posts afterwards!!!

Good luck everyone!