As promised I have come back when my process is finalised.
My passport was submitted on April 4th. Approved on April 22nd. Passport was printed on April 26th and Delivered this morning.
I know I’m a lucky one but I can’t fault the Durham Office for my process it was quick and easy.
I wish you all the best in you application – being kind to the call handlers from what I’ve seen on Facebook goes such a long way.