Reply To: New Passport Upgrade Service! Home › Forums › General Passport Application Discussion › New Passport Upgrade Service! › Reply To: New Passport Upgrade Service! May 2, 2022 at 10:49 am #13698 katiedacreParticipant Can anyone tell me what number they got a call from for the Liverpool upgrade? I applied 12 days ago for an upgrade and fly on the 5th May. It is for a child’s renewal. They keep telling me different as to whether I’m eligible or not 🙈