Reply To: New Passport Upgrade Service! Home › Forums › General Passport Application Discussion › New Passport Upgrade Service! › Reply To: New Passport Upgrade Service! May 3, 2022 at 12:17 pm #13768 amber9514Participant @danielb12345 when did you apply for your upgrade? I travel on the 15/05/22 and applied on Sunday and haven’t had any reply back from Durham confirming they have received my upgrade request 🤦♀️