The Durham place replied back to me but I think it can be done in any office tbh, she said someone in the Newport team was looking at it today. But I did get an email off the Durham office the other day. If your close to the Newport office take a trip down there and speak to them explain the situation and they will try help. The lady was really really nice tbh. I’m going away next Friday so will be hopefully getting a call tomo or I’ll call back on Friday and see what what.