Reply To: Durham Home › Forums › Different Passport Offices › Durham › Reply To: Durham May 5, 2022 at 11:00 am #13984 passportnohopeParticipant Good luck. Durham passport office has been useless from start to finish. Submitted an adult renewal on the 5th of March. It is still processing. Missed our family holiday. Absolute disgrace. They didn’t upgrade and the phone cuts out every time.