Reply To: Applications whilst locked down

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#1405
JaMoUsE
Participant

eventually got through to complaints today who have apologised and dont know why me new photo was not reviewed within 24 hours.They are saying it will be done by monday now. If not the guy gave me his direct number to call him on next week. So far its been 104 days and counting for a 1st child passport sent to Liverpool before lockdown…

Application history

New photo received 1:30pm on 12 June 2020
Photo rejected 9:40am on 12 June 2020
Application being processed 3:08pm on 18 March 2020
Documents received 11:44am on 18 March 2020
Application received 9:22am on 14 March 2020
Identity details received 9:22am on 14 March 2020
Email sent to person confirming your identity 9:13am on 14 March 2020
Ask someone to confirm your identity 9:08am on 14 March 2020
Application submitted 9:08am on 14 March 2020