Hi,
It’s useless.
I submitted my application by post back on the 20th of March.
I have applied online requesting to track & the first time it took 4 days to get a response saying my passport had arrived at the Liverpool
Office on the 30th March.
I applied online requesting to track again on the 13th of April & it took 13 days for me to receive a reply. This time saying my passport had arrived at the Liverpool Office on the 24th of March. So what is it to be?
My passport has effectively been sat untouched for 6 weeks now. I hope you have more luck!
Beyond frustrating!