Reply To: New Passport Upgrade Service! Home › Forums › General Passport Application Discussion › New Passport Upgrade Service! › Reply To: New Passport Upgrade Service! May 7, 2022 at 7:04 am #14158 arnoldolParticipant Does everyone get an automated response email when they submit an upgrade request? I got one when I submitted it to Glasgow before being told it had to go to Peterborough. But I have never received one from Peterborough