Thought I’d provide my progress considering how worried I’ve been and how much I’ve been checking this forum! Im an overseas applicant, had to renew my passport to renew my resident visa abroad.
Passport printed and sent 9:33pm on 29 June 2020
Application approved 8:52am on 29 June 2020
Application being processed 10:03am on 27 May 2020
Documents received 9:14am on 26 May 2020
Application received 3:34am on 18 May 2020
Application submitted 3:33am on 18 May 2020
Worth noting that i contacted them om twitter on 2 separate occasions and sent extra info via dm about why i needed it returned asap.
Received yesterday from DHL overseas