Hello! We are due to fly on the 12th June and am still waiting for my son’s first passport 🙁
I applied through the post and it arrived with them on the 11th April and payment was taken on the 15th but when I spoke to them last week they said it wasn’t received until 26th!
I was told to contact the Durham upgrade team even though I sent the application to Peterborough, does that sound correct? I emailed them on the 29th and still haven’t heard anything.
