Hi @nlmitch
…Me too, I received the same email today at 15:52.
When I checked the tracking information to this, It tells me that my application is being processed…Oh well, it looks like I am in for the long haul now 🙄 according to several posts that I have read with regards to the digital vs manual processing route.
I had already spoken to 2 advisors who assured me that there were no problems with my application prior to this!
I will update when I eventually get out of the chaos (hopefully)…10 weeks later…if I can still find the same thread by then.
Has yours progressed in any way?
My timeline is as follows :
“Application submitted” online 12:19 28th April 2022
“Application received” 12:19 28th April 2022
(Old passport posted on 29th April and tracked as received by HMPO Durham on 4th May 2022)
“Documents received” 15:48 24th May 2022
“Application being processed” 15:05 9th June 2022.
Funnily enough my first “old passport received” email was on the same day as yours. Best of luck.
Please let us know how you get on if you can.