FINALLY!! Submitted 2 adult renewals on 12th April, one came back in 17 days, the other, after 8 weeks and many, many emails sent, we received it today. Very stressful experience, particularly when no one responds for weeks, and the 2 replies we did get were conflicting and false, also online chat never works. Understand their busy, but a quicker response and easier contact system would really help.
Passport printed 4:13pm on 7 June 2022
Application approved 8:38am on 3 June 2022
Application being processed 3:58pm on 29 April 2022
Documents received 12:12pm on 16 April 2022
Application received 5:49pm on 12 April 2022
Application submitted 5:48pm on 12 April 2022