@ennevive Sorry I didn’t realise that message was for me thank you for your reply.
I’ve been on web chat every day and still not been scanned although they probably only received on the 9th June, they have told me they have to be posted in which they have but also emailed them to the upgrade team I’ve got to try anything. I have got 11 days till we fly it’s just the stress of waiting for them to be scanned in and that’s if they do within 11 days. It’s took them over 5 weeks to ask for the additional paperwork Ive been ringing them for over 2 weeks and no one said a thing until I got an email requesting them
