Reply To: Can upgrade and now asked for additional documents

Home Forums General Passport Application Discussion Can upgrade and now asked for additional documents Reply To: Can upgrade and now asked for additional documents

#17279
lindsay11uk
Participant

Her old passport was returned to Newport, customer management said London office are dealing with it and now additional documents sent to Bootle, the additional document is to show I have Parental responsibility it’s the same document I sent in for her first passport nothing has changed, I’ve told them this but they insist on posting it and cannot take into an office.
I’m due to fly from Manchester as meeting family up there, thing is I live in Cornwall and can only travel up north on the evening of the 22nd and we fly dinner time the 23rd June so mind boggled how To do this.
I’ve got the rest of this week for it to be scanned in so all I can do is be positive or ignore what they have said and go to Newport.
It’s so testing on your patience