Reply To: Adult Renewal with name change

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#17314
ClaireW22
Participant

I applied for a renewal of my daughter’s passport on 10th April and sent her old passport the following day. The tracking stated they received her old on on 22nd April and it has been at the “being processed” stage since 25th April. I have phone numerous times to be told to basically wait until 10 weeks have passed. I am so frustrated. We are due to travel to France next month and I’m so worried we won’t be able to go and will lose our money. Can anyone offer any advice please?