@blondie23 reassuring to know. Hopefully we will hear from them this week before travelling to Peterborough.
Our flight is at 7am on Monday. Ideally we’d go to the office on Friday assuming they’ll be out of action on Sunday and closing early on Saturday. If we go on Friday is it unlikely they’ll do anything about it since it’s more than 48 hours before we fly? I’m a bit nervous leaving it until Saturday to sort out.