Helly87 I got told they had put a note on my application for it to be done by which is 29th July which is the date I fly. Only hope that they did do that.
Unfortunately for me my tracking won’t ever change as my old passport was originally lost in the post. So I won’t know what’s happening.
Despite my pleas of needing it asap, the note was sent. I have to call back in 2 weeks time if I’ve not received or heard anything (2.5 weeks before I fly). From then I don’t know what will happen. I would rather go to an office and wait.