An update on my post from yesterday.
Called the helpline again this morning who confirmed that an ‘engineer’ had been assigned to look at the application and that it was being processed in Durham despite sending documents to Newport? Maybe this accounts for the 10 day difference between Track and Trace delivering the old passport and HMPO acknowledging receipt?
And then…finally some good news!
An update this afternoon: Application approved 2:15pm on 4 August 2022
Now it’s just the printing and posting.
Andy767, your post has given me some hope that I could get a passport printed notification tomorrow! Fingers crossed. Has yours been posted yet?