Reply To: Complaints call return

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Phew – pleased for you jamesd1974! 🙂

I submitted mine on the 28ths so hoping maybe sometime next week by your timeline.

I spoke to complaints as you suggested. As we are flying on mid-august I just need to wait another week to escalate so hoping for some progress in that time, so that I dont have to chase them. Both passports stuck at ‘Application being processed’. Fingers crossed!