Hi there, also in the same boat.
Posted my damaged passport special delivery, signed for by HH on the 14th of December but no update on the tracker as of yet. Getting kind of frustrating as it’s like when do I just call it a day and try and cancel to fast-track to avoid waiting what could be potentially forever. Going to call today and mention that a number of us are in the same boat and would like some kind of update please :/
