Reply To: Hemel – missing Special Delivery documents? Home › Forums › General Passport Application Discussion › Hemel – missing Special Delivery documents? › Reply To: Hemel – missing Special Delivery documents? January 7, 2023 at 8:25 pm #20867 ft247Participant It seems Hemel have now found the envelope, five weeks after it was supposedly delivered. Whether the blame lies with Royal Mail or HMPO I will never know, but I’m glad the documents haven’t been lost, they would have been a pain to replace. Best of luck all.