I’m very new to this site and I have sent my old passport for adult renewal (address to Bootle) on 3rd January with 1st class signed in for. Today, I checked in the Royal Mail tracking service online, and they said we will update it once the UK passport office have got it, despite being sent on 3rd January !! (that’s 6 days ago). I also checked the UK Passport tracking service online and they said, send in the old passport (once again 6 days ago).
Now is this a common occurrence when sending passport for renewal?, that they don’t often update their tracking services?, or has the passport got lost in the post?
What advice can someone give me regarding this? Shall I wait for couple of months to see if they will finally send a new passport? or try chasing them up by ringing their helplines? Has anyone been through this experience?
