After calling repeatedly to escalate my adult renewal and speaking to 6 different people who all gave me different information, I got through the Complaints on Friday 17th and was allowed to submit my documentary evidence via email. I am sure that this helped as my application was approved today and the passport was printed and sent. Here is the timeline:
Passport printed and sent 1:58pm on 20 July 2020
Application approved 1:13pm on 20 July 2020
Application being processed 11:11am on 20 July 2020
Documents received 9:49am on 17 July 2020
Application received 3:22pm on 6 July 2020
Application submitted 3:22pm on 6 July 2020
I just wanted to ask if any of you know when you can track the delivery on the TNT website and what code should you put into Consignment Number/PAN number, presumably the code issued by the HMPO when submitting online application? Thanks in advance for all help!
