Reply To: Bootle

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HiPWT Editor. Were the 2 documents & old passports you sent in one envelope scanned in as received at the same time for their respective applications??

I sent mine the same (one envelope) for my 2 kids old passports, adult and child renewal but so far only the adult old passport has been scanned in to their application. The child one is still in “send document status” when clearly they have it because it was in the same envelope as the adult one that they have confirmed receiving 2 days ago. Getting worried that they lose the child’s old passport.