Reply To: Old passport not received by Bootle office – is it lost? Home › Forums › General Passport Application Discussion › Old passport not received by Bootle office – is it lost? › Reply To: Old passport not received by Bootle office – is it lost? March 22, 2023 at 10:30 am #21690 dzongkha 1Participant Contacted them on Friday and yesterday. Both similar responses, they wrote messages to the HH Office to chase it up and said wait 7 days for an update. Not filled with confidence.