Reply To: Old passport not received by Bootle office – is it lost? Home › Forums › General Passport Application Discussion › Old passport not received by Bootle office – is it lost? › Reply To: Old passport not received by Bootle office – is it lost? March 22, 2023 at 10:44 am #21691 waitycaityParticipant So frustrating! Have they sent out a royal mail search for yours too with your tracking number? I’ve told them a couple of times that I’m travelling in April and they keep saying things like ‘oh, don’t worry it’ll be fine!’. Lol.