Reply To: Old passport not received by Bootle office – is it lost? Home › Forums › General Passport Application Discussion › Old passport not received by Bootle office – is it lost? › Reply To: Old passport not received by Bootle office – is it lost? March 29, 2023 at 8:09 am #21769 dzongkha 1Participant Phoned up on Monday and they advised me to report it lost, did so, and now it’s been marked as “received” (i.e they can move forward with the application without receiving the old passport).