An update so applied July 9th for two renewals one for Peterborough the other is with Newport spoke to the help desk today as we are two weeks from flying nothing that can be done to escalate anything until Saturday.
No more call backs and whilst you are on hold for longer and sometimes you have to try a few times to get in the cue for me I wanted to speak with someone rather than waiting for a call back so that suited me. Message sent via Twitter dm these folks were initially sharp to respond but now I think they are being overwhelmed with questions so I’d call and wait. Be calm have any reasons for why you didn’t renew before It got so close to flying ready because they ask.
One is processing and one is approved interesting that Peterborough went from documents received straight to approved whilst Newport are processing.
I’m slightly less panicked now hopefully both will be delivered later this week or early next week. Friendly on the phone and to be honest in my case we did not help ourselves with the timing of the renewals so I’ll be grateful and relieved if they come through with some time to spare.
Newport timeline
Application being processed 27 July 2020
Documents received 24 July 2020
Application received 9 July 2020
Application submitted 9 July 2020
Peterborough timeline
Application approved 28 July 2020
Documents received 26 July 2020
Application received 09 July 2020
Application submitted 09 July 2020