Reply To: Overseas applications shafted?

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#23002
rifazul
Participant

Any update on this?

I am applying for First Child Passport (Overseas) – Docs were received 12th April – haven’t heard anything yet? Have spoken with them a few times over the phone stating the urgency behind it – they did raise an alert on the application and someone did ring back but on the wrong number and left a voicemail saying to call back on the standard number if I still need assistance – which is disheartening considering there was context behind it and they could’ve left me a direct number with an extension or an email address at least. Anyway rang back and let the adviser know I missed the call so they raised a second alert to which no one had rang back.

  • This reply was modified 1 year ago by rifazul.