Reply To: Hemel Hempstead

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Sent my wife’s passport and documents on Saturday 22 July to change her name (overseas application). DHL confirmed delivery on 24 July and she already received confirmation today from the PO that they have received her documents.

This is a marked contrast from when she sent her application for her first British passport to the Durham office (i know we could have changed her name at the same time but we wanted to keep it simple). On that occasion it took over 2 weeks to receive the confirmation that her documents had been received.