I understand that you posted this thread about passport application issues a year ago, and it’s possible that you have already resolved the situation by now. However, I wanted to share some advice for anyone who might come across a similar situation in the future.
When dealing with passport application delays or issues, it’s essential to take proactive steps to resolve them. If your application remains stuck in the “identity details received” status for an extended period, consider using a reliable ID scanner like https://www.idanalyzer.com/products/prime-id-scanner.html to verify the accuracy of the identity details provided. This can help ensure that there are no discrepancies or errors causing the delay.